Western University and the Federation for the Humanities and Social Sciences are committed to providing the most inclusive and barrier-free Congress experience possible for attendees with disabilities and accessibility needs. Below you will find pertinent information for planning an accessible trip to Congress 2020. If desired, you can download this information in PDF format via the Accessibility Guide.
Additional information on general services can be found on the Local amenities page. Note that this website acts as the accessible format for all Congress 2020 information, including that which is found in the Congress Essentials guide handed out on site.
Accessibility provisions by request
Local equipment rentals
Support person registration
Service & support animals
Questions and contacts
Western is committed to achieving barrier free accessibility for persons with disabilities that are visiting Western. Attendees who would like to request additional services that are not currently offered must complete the Accessibility Needs and Information Questionnaire during online registration prior to April 17, 2020. Completion of the questionnaire will assist the university in pre-arranging for the needs of attendees with disabilities. If you missed submitting the form during registration, contact firstname.lastname@example.org.
- Specialized seating (e.g. chair without arm rests)
- Priority seating (e.g. near access door; front of room)
- Sign language interpretation
- Assistive listening device
- Real-time captioning
- Alternative formats of written material
- Mobility assistance on campus
- Accessible podium (for presenters)
- Seating during presentation (for presenters)
Please note: Provisions which require extensive arrangements, and which are not provided by the university on a regular basis, may incur extra charges. Additionally, last minute requests for some services may not be possible; however, the university will do their best to accommodate.
A wide range of mobility products, including wheelchairs, walking devices, scooters, and mobile repairs can be provided.
Mobility 1st Ltd.
Yurek Pharmacy & Home Healthcare
The Federation works with all official Congress hotels and on-campus accommodations to ensure equal access for all attendees. We survey each property based on the standards and specifications provided under the Accessibility for Ontarians with Disabilities Act, including the exterior of the building, lobby, rooms, bathrooms and amenities.
Should you have questions regarding the accessibility level of one of the official Congress 2020 hotels, each property listed on the Accommodations page includes a contact person specifically for accessibility queries.
Special arrangements can be made to help you at the London International Airport (YXU) and/or during your flight. All airlines provide wheelchairs for passengers requiring assistance as they travel through the airport. There is a designated pick-up/drop-off location available directly in front of the Terminal Building (halfway between Departures and Arrivals doors) to make entry or exit easier. All doors at YXU are motion sensitive and will open when approached. All passenger facilities are on the ground floor for easy accessibility.
More information for special needs travelers can be found at the Canadian Transportation Agency and on the travel web page. You can also contact the airport by email at email@example.com or by phone at 519-452-4015.
The London Transit Commission (LTC) offers transit service throughout the City of London. Conventional transit buses are accessible and each can accommodate up to two wheelchairs. Passengers are not required to register or pre-book a trip to use this service. Simply arrive at a designated bus stop of the route you wish to take and board the bus using the accessibility ramp. Please note that the LTC is a first come first served service.
Below are a list of taxi services in London that offer accessible taxi services with properly equipped vehicles.
519-455-4579 x 257
London Green Taxi
Yellow London Taxi
Visitors who require accessible parking are granted access to all metered areas on campus. Please note meters must be paid when displaying an Ontario Ministry of Transportation Accessible Parking Permit. Please direct queries to Parking & Visitor Services by phone at 519-661-3973 or by email at firstname.lastname@example.org.
Mobility Assistance Shuttle
Mobility support will be available to attendees with accessibility needs or any kind of disability (permanent or temporary) to navigate campus.
Accessibility shuttle for individuals in wheelchairs, individuals with motor, visual, hearing and/or cognitive disabilities will be available during the following hours:
Friday, May 29, 10:00-18:00
Saturday, May 30 to Thursday, June 4, 07:00-20:00
Friday, June 5, 07:00-17:00
Mobility assistance golf carts will also be available from 7:30-18:30 daily during Congress. They will be travelling across campus. Please consult the Congress 2020 Map for stop locations or call the Congress Information Centre.
All campus buildings used for Congress 2020 have at least one accessible entrance. These entrances are comprised of either a level entrance or ramp access, with an automatic door. Accessible entrances and internal routes identified with appropriate signage.
The university will have a wheelchair available at the Information Centre in the Congress Hub for those who require mobility assistance to get from one place to another. You can also ask for assistance from anyone in a Congress t-shirt.
Wheelchair-accessible single stall washrooms and gender inclusive washrooms are available across campus and are identified with standardized signage. Please refer to the Inclusive Washrooms document but keep in mind that more single-user inclusive washrooms have been added to the list of locations.
Western University is pleased to provide designated quiet spaces for attendees at Congress 2020. More information coming soon!
Adaptive work spaces
Adaptive workspaces with computers are available at Room 102 of D.B. Weldon Library (WL). Please go to the circulation desk with your Congress name badge to request the key and guest log in information.
Procedures governing personal safety are outlined on the Congress website under our “Plan your trip” tab. In emergency situations, persons with impaired mobility are to proceed to the nearest emergency stairwell and advise a companion to inform an emergency warden, Campus Security, or an available firefighter of their location. Firefighters and first responders are trained to assist persons in wheelchairs to evacuate buildings.
Support persons for those with accessibility requests are not required to register or pay for Congress if they are travelling with a registered Congress attendee. Support persons will be allowed to enter Congress sessions without a badge only when accompanied by the individual whom they are supporting. Kindly let us know through completing your accessibility request if you intend on having a support person assist you at Congress.
Service animals including guide dogs, hearing alert animals, and animals who help calm anxiety or alert their owners to oncoming seizures are welcomed except in areas prohibited by law. The owner is responsible for the care and control of the animal. More information to follow in early 2020.
For more information about accessibility at Western University, please visit the Accessibility at Western page. For further campus specific information or questions, please email email@example.com. For specific association requests, please email firstname.lastname@example.org and include all relevant details.